Setup guide

Setting up alerts

Three channels so a missed check-in never goes unnoticed. Pick the ones that fit your life — you can change them anytime in Settings.

What alerts you’ll get

Eternal Sentinel only contacts you about three things. Everything else happens silently on schedule.

Check-in reminders

Sent on your schedule (weekly, bi-weekly, or monthly). One tap or click confirms you’re OK and resets your timer.

Escalation warnings

Sent if you miss a check-in. Up to three escalating warnings, each on every channel you have enabled, before the next stage.

Final check-in

Sent during the proof-of-life hold — your last 72 hours to respond before your trustees are contacted. Goes to every channel, including backup email/phone if set.

Three channels

Use one. Use all three. We recommend at least two so a dead phone, a full inbox, or a missed notification doesn’t become a missed check-in.

Email

On by default. Goes to the email you signed up with, plus a backup address if you’ve added one.

Free • always on

SMS

Text messages to your phone. Useful when you don’t check email often or want a louder alert.

Premium • opt-in

Push notifications

Lock-screen alerts on your phone. Bypasses email and SMS — fastest way to know it’s time to check in.

Free • opt-in

Email alerts

Email is on the moment you sign up — no setup needed. Alerts go to the address you used to create your account.

Add a backup email so the proof-of-life pass has a second inbox to reach. Useful if your primary address gets deactivated or inboxed-to-death by a vacation autoreply. Go to Settings → Account and fill in the backup email field.

Make sure our sender isn’t in spam. Add alerts@onceimgone.com to your contacts so reminders don’t get filtered.

SMS alerts

Premium

SMS is included with the Premium plan ($9/month). To enable:

  1. 1Go to Settings Account and add your phone number (E.164 format, e.g. +15551234567).
  2. 2On the polling tab, flip SMS on. You’ll see a test send option.
  3. 3Add a backup phone for extra resilience — same flow, same E.164 format.

Note: SMS uses Twilio. Carrier filters very occasionally block long-form short codes. If you don’t get a test message, confirm your number is correct and check whether your carrier is blocking US short codes.

Push notifications

Push delivers to your phone’s lock screen, the same way Messages or Slack do. There’s a one-time install step on iPhone — after that, it’s the fastest channel.

iPhone & iPad

Apple only allows push notifications from web apps that have been added to your Home Screen. You’ll do this once, then push works forever on that device.

  1. 1

    Open Eternal Sentinel in Safari

    This only works in Safari, not Chrome or Firefox on iPhone. Visit onceimgone.com and log in.

  2. 2

    Tap the Share button

    It’s in the Safari toolbar — a square with an arrow pointing up. On older iPhones it’s at the bottom of the screen; on iPad it’s top-right.

  3. 3

    Scroll down and tap Add to Home Screen

    Confirm the name (“Eternal Sentinel”) and tap Add. A new icon appears on your Home Screen.

  4. 4

    Open the app from your Home Screen icon

    Not from Safari. The icon launches the app in its own window — push only works in that mode.

  5. 5

    Go to Settings → Companion app and tap Enable on this device

    iOS will ask permission to send notifications. Tap Allow. Your device is now registered.

  6. 6

    On the polling tab, turn Push Notifications on

    This is the channel preference — registering the device alone isn’t enough. Both have to be on.

iOS 16.4 or later is required for web push. If you’re on an older iPhone, update iOS first.

Android

No install step needed — Chrome on Android supports push out of the box.

  1. 1Open onceimgone.com in Chrome and log in.
  2. 2Go to Settings → Companion app and tap Enable on this device. Allow when Chrome asks.
  3. 3Flip Push Notifications on under the polling tab.

Optional: install as an app via Chrome’s “Install app” menu item — gives you a launcher icon, same as iOS, but push works either way.

Desktop browser

Push also works on desktop Chrome, Edge, and Firefox — alerts appear as system notifications (top-right on macOS, bottom-right on Windows).

Same flow as Android: Settings → Companion app → Enable on this device, allow when prompted, then flip the polling-tab toggle. Safari on Mac is supported too — push works without installing the site as an app.

Two toggles, always

Push notifications need both of these to be on:

Settings → Companion app → Enable on this device

Registers this specific device to receive push. Each phone, tablet, or browser you want alerts on needs its own registration.

Settings → polling tab → Push Notifications

The channel-level preference. Flip this off and no push fires on any of your registered devices — useful for a digital-detox weekend without un-registering everything.

Troubleshooting

I don’t see “Enable on this device” on iPhone

You’re almost certainly opening the site in Safari rather than the installed Home Screen icon. iOS only exposes the “Enable” button when the app is launched from its Home Screen icon (the standalone PWA shell).

Fix: complete steps 1–4 of the iPhone setup above. If the Home Screen icon is already there, close Safari and tap the icon directly.

I enabled push but I’m not getting notifications

Check all of these in order:

  1. Settings → Companion app shows your device in the subscriptions list.
  2. Settings → polling tab → Push Notifications is on (green).
  3. Your device’s OS-level notification permission for Eternal Sentinel is allowed. On iPhone: Settings app → Notifications → Eternal Sentinel. On Android: long-press the app icon → App info → Notifications.
  4. Do Not Disturb / Focus mode isn’t silencing the alert.

Still nothing? Revoke the device from Settings → Companion app, then tap Enable on this device again. That issues a fresh subscription.

The notification disappears after a few seconds

Check-in reminders and escalation warnings now stay on the lock screen until you act on them. If yours are still auto-dismissing, you may be on an older app version — pull-to-refresh inside the app and try again. The OS itself can still auto-clear after a long idle period; that’s by design and not configurable from our end.

My iPhone won’t show “Add to Home Screen”

Two common causes:

  • You’re in Chrome or Firefox, not Safari. iOS Add-to-Home-Screen for web apps only exists in Safari.
  • iOS is older than 16.4. Update from Settings → General → Software Update.
I want push but not the noisy escalation ones

Not configurable per-event yet — push is on or off as a channel. If you want quieter alerting, leave push on for check-in reminders and rely on email for escalations (or vice versa). Granular per-event channel preferences are on our roadmap.

Ready to set yours up?

Head to Settings and walk through the channels that fit your life.